While the ability to create and edit users and groups is a privilege given to selected users, all users have the ability to search for other users and groups, and view information about them. Finding a user or group is also necessary when performing certain other functions, such as assigning a Task to a user or adding a user to a Project. The most common way to find a user or group is to run a search.

You can search for a user by name, log-in name, or e-mail address. For groups, you can only search by group name. The value you supply for the search parameter is not case sensitive, and it can be only the first part of a name. For example, if you search for Last Name with the value jo, your search results will include Johnson and Jones. If you leave the that starts with field blank, Content Server retrieves all users or groups in the system. For large organizations, such a search will take a long time and tie up system resources.